Refund policy

Refund Policy 

Final Sale Products – Manifestation Box & Individual Items

The Manifestation Box and all individual ritual products are considered final sale.

We do not accept or offer returns or refunds on our Manifestation Boxes or products unless they are defective or damaged.

We kindly ask that you:

• Review all product information before committing to purchase

• Carefully look through all photos and videos in detail

• Make sure the dimensions, sizes, and product details will work best for your life and suit your personal needs

We are fully confident that, if used correctly, you will experience growth and transformation.

Due to the nature of these products, all Manifestation Box sales and product sales, unless damaged or defective, are final.

Please note:

• We do not offer refunds on pre-orders or pre-sale items.

• For all other questions, please email us at etherandalchemyco@gmail.com for assistance.

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Eligibility for Returns & Exchanges (Non–Final Sale Items)

Typically, we cannot accept opened or used items. Some items cannot be returned if they are opened.

• Merchandise that has been used, opened, or altered will not be accepted for return or exchange unless there is a manufacturer defect.

• If you have received an item (non–final sale) and it has not been used, you may request:

• An exchange for a different size or color (if applicable).

• You will be responsible for paying return shipping, unless there is a verified manufacturer defect.

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How to Return an Item

Your item must be in its original, unused condition to be returned, unless there is a manufacturer defect.

• You may return eligible items within 14 days of your purchase.

• You must contact us before sending anything back.

Step 1 – Email Us First

Please email etherandalchemyco@gmail.com to request a return or exchange.

Include:

• Your order number

• Whether you are requesting a refund or exchange

• A brief reason for your return or exchange

• Photos, if there is a defect or damage

Do not mail your product back without emailing us first.

Products sent back without email authorization will be refused and will not receive a refund or exchange.

Step 2 – Follow Return Instructions

Once your return or exchange is approved, we will email you:

• Our return shipping address

• A tracking reference (if applicable)

• Any additional instructions needed to process your return or exchange

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Shipping Costs & Deductions

If you received free shipping on your order:

• The original shipping cost plus the return shipping cost will be deducted from your refund.

If you paid for shipping:

• The original shipping cost is non-refundable.

• Return shipping is your responsibility unless there is a manufacturer defect.

Our customer service team will let you know the total amount deducted and your final refund amount once your return is processed.